Emotional Intelligence is the ability to recognize and regulate one’s and other’s emotions. The nature of
an effective interpersonal or leadership based relationship involves actively communicating with at least
one other individual, and emotion inevitably arises within conversation. Failing to recognize or manage
one’s emotions can cause a lack of understanding, conflict, or unhappiness with self and others.
Improving your Emotional Intelligence skills can vastly improve both your career relationships and your
interpersonal relationships