-Serve many market segments.
-Provide software ranging from broad-based packages (i.e. general ledger) to niche packages (i.e. day care management).
-Software runs on all size computers, from microcomputers to large mainframes.
-Prepackaged software is off-the-shelf, turnkey software (i.e. not customizable).
-Off-the-shelf software at best meets 70 percent of organizations’ needs.