Good Morning
First of all we would like to explain to you about the e mail we wrote to you, related with the IC Failure (Burnt) 1 units, what we are explain is those IC burnt failure due to EOS (Electronic over stress), so even we sand to IC supplier they cannot make analysis because IC was burnt. But we will try to do the analysis and if you want us to send the IC to supplier we will try and request to supplier. Attached is the RMA number for that units. For the wrong label case, we will investigate when we get physical units sir.
Apologize for inconvenient and have a good day