Results of each perspective ultimately are reflected
in the financial perspective. Only by succeeding at satisfying
customers, optimizing internal processes, and
remaining innovative will a company ultimately succeed
financially. As Robin Menzies wrote in Accountancy
Ireland, companies are recognizing that their ability to
generate profits may hinge in part “upon their responses
to the challenges of a carbon-constrained world and
an array of other issues on the sustainability agenda…
corporate leaders now see these initiatives as investments
in opportunities to operate more efficiently and
secure a dependable supply chain.”