1. Open Control Panel, select Performance and Maintenance, select Administrative Tools and then select the Services option.
2. In the Services management console, locate the Spooler services, right-click on it and select Stop.
3. Next, open the C:WindowsSystem32SpoolPrinters folder. (Here, we are assuming that your Windows is installed in the default C:Windows folder)
4. Delete all the .SHD and SPL files from this folder.
5. Next, open the TMP folder and delete all old and unused files from this folder.
6. Finally, restart the Spooler service from the Services management console.