I can't provide both of the document that your client request because I don't have it but be chill I was working base on ITIL more than 5 years at IBM then if your client looking for the guy to operate or implement ITIL on their company, I should be in his list. For my document skill, it base on IBM standards, most of them are in template, just fill full the template not many time to make my own document then for this point I can't guarantee that I will pass your client standards or not.
As your client request quote, I'm not quite sure that is the right time to talking about this, is it should be negotiate after I know the scope of work? Anyway, it just draft request then send it to him and let me know.