Pat/John
I am in receipt of all of the pump samples.
Questions,
1) The bags containing the pumps are very wet. I assume that you sprayed the pumps to test them with water. This is not the way to test them for function. The customers cannot use them in this way as they will contaminate their product.
2) Were ALL production pumps tested in this manner?
3) Product CANNOT be shipped with water contaminating the product.
Even the packing slip was so wet the ink was running off the paper!!
4) Is the dip tube spec’s as “Jumbo” as they arrived this way
Future production cannot have any water sprayed through for testing.
Upon initial examination the pump components are in place and of course the pump sprays. However, it has quite a loud noise when actuating and the piston seems to be very sticky.
Lear Chemical:
P-4 Pumps, bags were also very wet and messy. As the customer’s product is oil based this will also contaminate. I will have to blow them clear and dry them out before submitting today to the customer.
I will be at Lear chemical this afternoon and will spray using their product which is an oil based lubricant. The pump should break it up as it always has for the past 10 years. The last pumps that had no silicone would not break it up
Can you advise if the pistons for these samples were treated with silicone?
I will advise later today
John Forte