Dear Mr.Sakon, Ms.Arpaporn,
Thank you for your continuous support.
Regarding the samples, frozen fried bitter melon in the shipment of S1/15040, I was informed today that the 2 boxes of the samples were too heavy for the samples in documents.
G.Weight in P/L G. Weight in actual
Long thick type 1.40 Kg 4.60 Kg
Long type 2.00 Kg 7.00Kg
Then, we accepted to open the boxes.
And we knew 10 packs in each box.
In this case, we will able to add the balance between actual value and value in documents, to value for custom clearance, because the balance is only samples.
But we need the time required for adding the balance because we arranged for custom clearance with your documents.
Please know that we confide your documents are correct, and arrange for custom clearance with them.
So, please issue your documents with right information.
Thank you for your cooperation,
Hiroko Kobayashi / Toei Foods