Please see below for my training weekly recap.
Pending Issue
• Develop Tanachira Training Academy curriculum – in cooperate with HR
• Meeting with SA from CTW under the topic “Build Team Spirit @CTW/Career Path”- Thursday 24th, April 2014.in the office at 9.00 AM.
• Orientation Session for New SA who are between 0-6 months- Friday 25th April 2014 at 9.30 AM.
• Training- Dr. Romrudee Vess, a specialist in Training is invited to train SA on Personality Development, EQ, Service Ability which she will be available for me to propose details tomorrow. I will keep inform.
• KPI Evaluation- I am on the process of visiting all location to observe and give marks.
Next Action Plan
• IC System- I will develop flowchart of working procedure from opening to closing the shop. There will be specific person to take care of each duty so it would be easier to track back any information-will be follow up again in the IC meeting next Friday 2nd April 2014. At 2PM.
• Training on How to use IC system correctly- In office training only one SA from each location.