After discussion with K.Eat in this morning who working at receiving team of BMW Manu.She appreciated about our working process that was better and proved it than before
-Yusen dint prepare all shipment follow by HAWB sometimes when we full out from truck and drop it we did not combine with together with same place.They recommend us prepare all shipment follow by HAWB such as how many INV in HAWB that shipment must be combine and full out of truck completely.
Feedback:
Now K.Eat feed back we do it better and she allowed Co- truck driver of Yusen can be work with Air receiving area do not afraid or worry about interrupt working her process.She need us help drop and arrange shipment as well
All paper working we prepare promptly as well also.
-Driver has an INV to show with receiving team but shipment with inside in another car they must to wait their time find out shipment. Sometimes driver has an INV to show with receiving team but shipment didn't arrive at plant.
Feedback:
I already informed K.Eat sometimes if we have many shipments delivery to her perhaps some of shipments will be in another car and K.Eat accept that and acknowledged for this issue ka
-Co-truck driver of Yusen don't have any standard services and serve BMW team as well same as driver Yusen.They need us training them such as when delivery must be prepare and combine shipment as same HAWB then informed them where is loading and drop point.
Feedback:
Now K.Eat allowed them to working closely around air recvieng area team then she need Yusen announcement and briefing our Co-truck driver for this issue that BMW allow them working and crosscheck all shipment delivery with her team ka.
Dear K.Eat,
Thank you so much for your feedback we will try to do the best in next step
Any further assistance please do not hesitate to let us know ka