We sincerely apologize for the delay in replying your inquiry.
As we have notified you earlier several times in our previous reply to your submitted inquiry,
If your wireless number has been provided from the telecom operator, please submit us an inquiry
with a screen snapshot of your mobile number (or account information) including the name of the telecom provider
(monthly bill or any other official document that can prove your telecom provider)
We will then thoroughly review the case and assist you further.
As always, thank you for using KakaoTalk.
We promise to improve our service for your convenience.