Refurbished models are products returned to Sony under the following circumstances: change of mind, faulty out of box, box damage or minor cosmetic imperfections. These products will be fully tested and repaired where necessary by an authorised repair centre. Whilst many of these products will be in as good as new condition, we cannot guarantee refurbished products sold will be delivered in the original packaging and may have minor cosmetic imperfections such as scratches, marks or discoloration. All refurbished products come with a minimum 12 months manufacturer's warranty.