Terms and Conditions of Enrolment
Cancellation Policy
‘Cancellation’ refers to the period up to the start date of the first course you are attending.
1. In the event of visa rejection, 100% of the tuition and accommodation fees will be refunded, on receipt of written notification and proof of visa rejection prior to arrival. This does not include where a student visa renewal is rejected or a visa has been cancelled because of a breach of visa conditions.
2. In cases where cancellations are made in writing more than 7 days before the first course start date, 100% of the tuition and accommodation fees will be refunded.
3. For cancellations made less than 7 days before the first course start date including ‘no shows’, tuition and accommodation fees will be refunded less one week’s accommodation fee (two weeks for hostels and apartments) and a late cancellation fee of AUD240.
4. In all cases, the courier fee, accommodation placement fees (if utilised), enrolment fee and any other service charges are non-refundable.