The demands for changes in design and manufacturing processes need to be informed to the factory, which causes frequent interruptions in manufacturing.
After revisions, the installers need to be informed when the revised products are expected to arrive at the site so as to avoid further delays and meet the installation schedules.
In order to minimize these interruptions and delays, the demands must be handled in a timely manner between installers and designers/engineers; however, this communication is currently inefficient due to the bottleneck in the information flow in the company—the relevant information is mostly updated manually in an asynchronous manner (by occasional phone calls and record-keeping) by several employees that have different information on hand at the moment.