5. Factors for ICT success and failure
While discussing factors for success and failure, it
is necessary to clarify the “opposite” effect of most
factors. This means if the presence of a factor
encourages success, the lack of it encourages
failure (examples are, proper infrastructure and
well motivated staff). The converse is true such
that if presence of a factor causes failure, its
absence will cause success (examples are
bureaucracy, poor project and change
management).