You've got another evaluation cycle to improve
Hi Natnicha,
Your seller level is Below Standard in GLOBAL, but you're improving. Great job! Good news--you've got another evaluation cycle to improve your performance.
Your selling account hasn't changed
You can continue to sell as you normally would.
There's time to improve
Your seller level is Below Standard due to transaction defect rate and cases closed without seller resolution. If you show continued improvement in the above metrics from September to October, we'll give you more time. Your transactions in October should be better than your transactions in September. View your monthly breakdown on seller dashboard to track your progress.
You can get back on track
- Accurately describe each item's condition in your listings
- Make sure your inventory is up to date in shippable condition
- Answer buyer questions right away
- Resolve any requests or cases in Resolution Center