Recruit team by reviewing resumes and participating in treasure hunting process as required.
Ensure team receive thorough club and team induction and are fully competent prior to servicing members and/or prospects.
Ensure team are appropriately trained and fully understand all aspects of club operations.
Ensure team are fully aware of emergency procedures, their OH&S responsibilities and attend regular training sessions as required.
Team Leadership
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Coach, develop and motivate team to ensure effective achievement of company goals and objectives.
Manage individual performance, providing regular feedback using Quick-E tools (informal basis) and through the formalised Evaluate process.
Ensure individuals are given every opportunity to maximise their personal and professional development.
Ensure rosters are established in line with maximising coverage at peak periods.
Ensure individual people files are continually updated with relevant information.
Focus on succession development and growing pipeline of talent internally