Capacity Plan This is typically the model used to determine the number of CSS’s that will
be required to be employed by the CSP at a future date. The Capacity Plan
also referred to as a “Staffing Plan” is normally created well in advance of
the period planned for, to allow for the length of time that is required to
recruit and train additional staff or creating additional workspace. This is
distinct from the schedule which determines when existing staff will work.