Happy New Year, Hope you all are doing well!
Roy is working on a project on analyzing the whole payment process to make sure our internal payment system is secure with customer's credit card detail.
Do you mind to provide us information on how do you process the credit card payment when you receive the payment order email send from C.S? This is a very important criteria for our annual audit and we need every steps in details. Please explain the whole process in detail if you can. (Eg: what you do when you receive the charge order? How to mark paid from you end? etc)
Chom Poo: I loop in Namfon in this email so she can help to translate the process into English if you need her help :)