Hi Sarah,
Please inform Thailand to use the attached Invoice and Packing List to release the shipment. Please do remind factory not to attach any invoice from Thailand or Moorflex into the shipment.
Shipping Address:
TRINSEO (HONG KONG) LTD
40-50 TSING YI ROAD
TSING YI,
NEW TERRITORIES
HONG KONG
attn to : Mr. Lau Kwok Hung
Please take note that the freight charge for the replacement item shall be charge to the factory.
Once the shipment is ready, please advise the DHL AWB for our tracking purposes.
Kindly send the credit note for the wrong parts.
Chin Ai ling
Customer Service Representative