2. A fine of between VND 3,000,000 and VND 5,000,000 shall be imposed on industrial property representing individuals or organizations that commit one of the following acts:
a/ Concurrently representing parties to a dispute over industrial property rights;
b/ Arbitrarily withdrawing applications for protection titles, disclaiming the protection, withdrawing complaints or taking other acts in the establishment, exercise and protection of industrial property rights without permission of the representation authorizer;
c/ Deceiving or forcing customers to enter into and perform industrial property representation contracts;
d/ Failing to notify or untruthfully notifying expenses, charge and fee rates related to the procedures for establishment, exercise and protection of industrial property rights as well as service charges and charge rates already registered with the state management agency in charge of industrial property at the lawful request of customers or competent authorities;
e/ Breaching the obligation to keep secret information and documents handed by customers or competent agencies or industrial property assessment organizations, which are related to the case in question.
f/ Lending industrial property representation practice certificates or using those certificates for purposes in contravention of their functions;
g/ Deliberately advising or giving wrong information on the provisions of industrial property law or information on industrial property activities;
h/ Obstructing the normal progress of the establishment, exercise and protection of industrial property rights, causing damage to people with related rights and interests.