Hello,
Now, he can logon to his computer.
I want to delete just only "NC000188". User account "WA02800875" still needed. Last week his account was disable, because he tried put the correct password but the systems show "account is disable".
After you enable his account and send me an e-mail. He still can't logon. I've installation the new Wins7 by UA and setting this computer. It's ok on Friday. He can work and send/receive e-mail.
Today, I don't know why. His account can't logon to his computer again. we put the correct password, but can't logon. therefore I've sent the EEPC application form to DRX-user-services. During a waiting feedback.
I tried to put 3-4 times and restart many times after that I can logon to computer. I don't know again. Why? I don't do anything else. Now he can used and working with his computer, already.
Sorry, for the inconvenience. really, I never seen this problem.