Insurance International Logistic Negotiation
Natasha DHL Agent: Welcome to DHL Express Customer service, Natasha speaking, how may I be of help to you today?
Charis Customer: Yes, this is Ms. Charis Roberts calling. May I speak to Ms. Hera, Please?
Natasha DHL Agent: I'm afraid Mr. Franks is out of the office at the moment. Would you like me to take a message?
Charis Customer: I would like to book space an extreme heavy shipment to France.
Natasha DHL Agent: How much the shipment weight and dimension?
Charis Customer: Umm… Weight 1,500 Kgs and dimension 120x160x300 cms
Natasha DHL Agent: What’s it?
Charis Customer: It’s a big refrigerator. How much the delivery service?
Natasha DHL Agent: 35,000 baht, I recommended for an insurance for you that covered for damaging. If the shipment is damaged, you will receive around multiply 2 from price of shipment. You only pay 8,000 for an insurance because the route to deliver the shipment so far and take a long time.
Charis