Good Morning Somying,
Thank you for your email.
Please reply to this email including the answer of the following security details, so we may continue with the cancellation of your account "jaoyingwing":
SECURITY QUESTION 1 - Favorite Color?
SECURITY QUESTION 2 - Favorite Number?
Based on your experience, do you have any suggestions that might help us improve our products and services?
If you need additional help, please reply to this email making sure to include the original messages for an accurate response. If you prefer, you may call us at (1) 760-602-3000 M -F 8-3 Pacific Standard Time. Please listen to the entire list of telephone choices in order to ensure you reach the proper department.
Kindest Regards,
Erika
.WS Support