Seller Protection
We work hard to maintain a marketplace where you can sell with confidence—and that includes protecting the performance rating of hundreds of thousands of our sellers around the world every month.
Whenever we take steps to protect your performance rating, we’ll send you an email summarizing the protections you’ve received during the previous calendar month. These protections will also be reflected in the transaction defect rate you see above.
If you ever feel a buyer has violated eBay policies, please let us know.
Prevented 1 eBay Money Back Guarantee request(s) from being opened too early in the past