Dear Mr Brown,
We from a conference at your hotel and wish to complain the following:
we must mention that your staff was rather unfriendly and first class service, as you advertised in your leaflet.
Secondly, we were very disappointed about the size of your meeting rooms. They were definitely too small, , when booking, I had pointed out we would need a room for 20 people. This made work rather difficult and stressful.
Finally, after all these nuisances, we for half an hour until breakfast was eventually served.
We that the stay at your hotel wasn't worth the price we paid. Under circumstances we consider it fair to ask for some sort of compensation.
Hoping to get a favourable reply
Yours
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