Items 7 and 8 relate to the replacement of a power supply unit and curtain of light. In the
previous report, we advised that we did not find visible traces of water on these parts and do
not allow them. However, we were unable to concretely dispute that they were not exposed
to water.
Thereafter, the repairer provided us with a letter explaining the nature of damage to these
parts. We had a discussion with the repairer and have learned that the power supply unit
and curtain of light were located directly above the door and at the door of the lift car
respectively. When water flowed down the lift shaft, it is highly likely that these parts would
have been wetted and malfunctioned. In order to amicably conclude the claim for this
incident, we recommend that Insurers allow them as claimed.