Skills, interests and qualities
To be a retail manager, you should have:
the ability to lead and motivate a team
excellent communication and 'people' skills
a strong commitment to customer service
the ability to work under pressure and handle challenging situations
confidence, drive and enthusiasm
decision-making ability and sense of responsibility
the ability to understand and analyse sales figures
good business sense
an understanding of retail laws, security and health and safety
- See more at: https://nationalcareersservice.direct.gov.uk/advice/planning/jobprofiles/Pages/retailmanager.aspx#sthash.pcDtm57T.dpuf