In an environment that has a focus on supervisory control, employees have been found to, and should, focus on the tasks that are being controlled by management.
This relationship has not been adequately tested in the context of a KMS, as indicated by King et al. and Alavi and Leidner, but it reflects the belief that extrinsic motivations (e.g., supervisory controls) have the greatest impact on easily measurable outcomes (e.g., frequency).