Dear Khun Amanda
I already interview our Security Guard and checked with CCTV result as followings :
1. At 12:01 hrs. Khun Tongsuk Security Guard who stationed front of guest list confirmed that he saw Ms. Mekuria walking around a lobby but he did not keep an eye her, he just stand by in his stationed as picture attached No.1
2. At 12.17 hrs. Ms. Mekuria sitting behind a fountain in lobby during that time our management on duty in lobby as usual. I assumed that she misunderstanding our staff looking her in suspicious person as picture attached No.2
I will brief my team aware this matter when on duty in lobby for prevent it in the future.
For your information. Thank you very much.
Nattawut Sangthong