Dear Player,
Thank you for contacting Playrix Support Team. We'd like to confirm that we have received your e-mail. You should be hearing back from our staff soon.
Please note that we are experiencing an extremely high volume of support requests at this time. All questions will be answered in the order they are received in, and we will contact you as soon as possible. Thank you for your patience and understanding.
In the meantime, please check out the Knowledge base on the Help page of our website:
http://support.playrix.com/
The knowledge base contains a wide range of articles on the frequently asked questions and common issues related to our games. If you find the information you need or the solution to your problem, please let us know by replying to this e-mail.
To review the status of the request, please follow the link below:
http://support.playrix.com/hc/requests/622941
Playrix Customer Support Team