STEP 1. DECIDE ON A PLAN.
Start by developing at least the broad outlines of a corporate plan. What do you expect your sales revenue to be next year, and in the next few years? What products do you in tend to emphasize? What areas or departments in your company do you think will have to be expanded, reduced, or consolidated, given where you plan to go with your firm over the next few years? What kinds of new positions do you think you'll need in order to accomplish your strategic plans?
STEP 2. DEVELOPANORGANIZATION CHART.
Given your plan, the next step should be to develop an organization Draw a chart showing who to the president and or her subordinates. Then complete the chart by showing who reports to each of the other managers and supervisors in the firm. Start by drawing up the organization chart as it is now. Then, depending upon how far in advance you're planning, produce a chart showing how you'd like your chart to look in the immediate future(say, in two months) and perhaps two or three other charts showing how you'd like your organization to evolve over the next two or three years.
STEP 3. USEA JOB ANALYSIS/DESCRIPTION QUESTIONNAIRE.
Next, use a job analysis questionnaire to determine what the job entails. You can use one of the more comprehensive job analysis questionnaires (see Figure 3-3, for instance) to collect job analysis data. A simpler and often satisfactory alternative is to use the job description questionnaire presented in Figure 3-10. Fill in the information called for(using the procedure outlined later) and ask the supervisors or the employees themselves to list their job duties(on the bottom of the page), breaking them into daily duties, periodic duties, and duties performed at irregular intervals. A sample of how one of these duties should be described (Figure 3-11) can be distributed to supervisors and/or employees.