Car owners demand that when things go wrong,
they should be “fixed right the first time.” The primary
reason some technicians are unable to fix a particular
problem is simply that they cannot find the cause
of the problem. Today’s vehicles are complex and a
great amount of knowledge and understanding is
required to diagnose them. Today’s technicians must
have good diagnostic skills. Technicians who can
identify and solve problems the first time the vehicle
is brought into the shop are wanted by the industry
and have many excellent career opportunities.