CUSTOMER SATISFACTION IN THE AIRLINEINDUSTRY: THE ROLE OF SERVICE QUALITY ANDPRICE Dwi Suhartanto* The Department of Business Administration, Bandung State Polytechnic Any Ariani Noor The Department of Business Administration, Bandung State Polytechnic
CUSTOMER SATISFACTION IN THE AIRLINEINDUSTRY: THE ROLE OF SERVICE QUALITY ANDPRICEDwi Suhartanto*The Department of Business Administration, Bandung State PolytechnicAny Ariani NoorThe Department of Business Administration, Bandung State Polytechnic