Knowledge transfer success is also affected by its articulability, or the extent to which
knowledge can be verbalized, written, drawn or otherwise articulated (Bresman et al., 1999).
As Polanyi (1966b) noted, individuals know more than they can explain, since individuals
possess tacit knowledge that is non-verbalized, intuitive, and unarticulated. Tacit knowledge
is hard to communicate and is deeply rooted in action, involvement and commitment within
a specific context; it is “a continuous activity of knowing” (Nonaka, 1994, p. 16); it is “the
way things are done around here”