Dear Sudarat,
Good day to you.
RMA #87528466 created under SR # 681269160 is an international RMA shipping from United States to Thailand.
The shipment is addressed to and the address is:
238 KLONGREAN1 ROAD
SONGKHLA
HAT YAI, 90110
TH
This will be shipped to the company captioned above and hence make as the Importer of Record (IOR). Please validate if the ship to/bill to address is correct as the ship to address and bill to address cannot be amended once the shipment is dispatched.
The network equipment is strictly regulated in most countries in today’s international trade context. By providing the approval for your service RMA to be shipped from overseas, you will act as the Importer of Record to be responsible for the below:
1. Covering all destination charges imposed by the local government customs, for example, Duty/Taxes, quarantine fees, storage fees, etc if applicable. Commercial Invoice Value on importation of goods is calculated at 35% of list price. The list price of unit can be found at the following Cisco Pricing Tool – https://tools.cisco.com/lpc/currentPL.faces?localeChanged=en_US Duty and Tax is then calculated at a % of the Commercial Invoice Value. Please refer to your local broker to verify the Duties and Taxes % rate.”
Steps on how to get the List Price: Open Cisco Pricing Tool Link à Choose Price Search Tab à Key-in Product Number à Click View
Note: All products are subject to availability, and all prices are subject to change without notice. Cisco reserves the right to add, change or discontinue any product from this Price Catalog. Wholesale price lists are Cisco Systems Confidential. Any unauthorized disclosure is prohibited and may be subject to termination of access privileges to this tool and any other remedies available by Cisco in law or equity.
2. Work with your customs clearance broker or self-manage import process as a current holder of the local regulatory import licenses/permits;
3. Ship to and Bill to Address should be validated before shipping and won’t be able to change once shipment dispatched.
Please note the failure to comply with requirements above will result in delay in customs clearance, goods return to origin and/or confiscation by the local customs.
Please confirm your acceptance of IOR responsibilities by copying and pasting the statement below:
I confirmed that the ship to address is correct and I am willing to act as an Importer of Record to pay for all destination charges, and have the required customs clearance permit/license to manage the import.
This RMA is currently on hold pending your written confirmation. I will contact you again in 2 days if no response is received from you. This service RMA will be cancelled if we don't hear from you within the next 5 business days from the date of this letter
Thank you very much and have a pleasant day.