In essence, when the university sends the text messages to learners, unsolicited information is pushed to learners outside normal interaction hours and communication spaces. Upon receiving the SMS, learners may choose to respond by ‘pulling’ information immediately, or if they are busy with work or family commitments, they may opt to do that at a later time when they are free. The type of action that learners engage in depends on the category of SMS received. If a content-related SMS is received, they may ‘pull’ information from their modules, or if they are not clear on course concepts, they can seek further clarification/explanation from their tutors during face-to-face tutorials.
In essence, when the university sends the text messages to learners, unsolicited information is pushed to learners outside normal interaction hours and communication spaces. Upon receiving the SMS, learners may choose to respond by ‘pulling’ information immediately, or if they are busy with work or family commitments, they may opt to do that at a later time when they are free. The type of action that learners engage in depends on the category of SMS received. If a content-related SMS is received, they may ‘pull’ information from their modules, or if they are not clear on course concepts, they can seek further clarification/explanation from their tutors during face-to-face tutorials.
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