Dear K. Angkana,
There are invoices from Zyxel which is the status is IDOC which the invoices can’t be found in the workflow but shows in the report. Thus, we need to delete the IDOC status by raising ticket to IT and process them out of workflow for this time being. I already send the email to e-inv team about this matters.
Pls kindly check whether the GR can be done and let me know so I will process them out of workflow ka. Thanks.