Dear Valued Customer
I am so sorry to hear that you still not receive order. I would like to explain you rst about status of shipment. Sometime delivery status can be delay because of many factors such as customs, climate, long holiday etc. I have guarantee time if buyer not receive item within 45 days(business day), so if you do not receive item within 30 November 2014 I will refund you full amount.
you can check the numbers parcel from Thailand). [http: / / track.thailandpost.co.th / tracking / default.aspx]. Packet has been exported from Thailand since the day 6 October 2014 [attached file]
I am very appreciate for your patience and your kindness
Best regards