- Coordinate with Sales on price and services in order to develop the quotation and service plan.
- Coordinate and provide support information to other related departments according to service order and
additional information is required.
- Communicate to overseas customers regarding orders, vessel schedule and other issues.
- Work with service team and solve all problems of jobs in order to achieve service planed.
- Handle customer complaints and communicated with customers on exceptions and incidents, service and irregularities
- Assist customer in product display to enhance sales volumes.
- Handle sales & services report and filling system, and submit to management.