Whan, can you please reach out to our members who have not completed certification – attached. Please aim to have all updated and enrolled by Friday 19 Dec.
All EA members would need to complete a certification process to acknowledge that they are able to earn Starpoints for their bookings by 31-Dec, 2014.
Members have been informed about this requirement through :
• Multiple emails communicating the launch offer & the need to certify. We have several additional waves of emails happening all through the next few weeks
• Sticker on membership kit mailed to all Executive Assistants highlighting this. Members should start to receive the membership kits before mid-December
Key Follow-up Action from Sellers:
• Be familiar with the certification process. There are 3 ways a member can get certified :
o Register for our EA launch offer – spg.com/spgprobonus (recommended)
o Contact CCC Teams
o Sellers can complete this on behalf via SPG Link
Detailed steps on how to do this can be found in the attached deck. At the same time, we have also included some Frequent Asked Questions on SPG Pro which we hope would be useful.
Getting our SPG Pro EA members to complete certification is an important element in driving the success of the program. We do ask for your support to ensure that your teams are proactively reaching out to your members and assisting them to complete this step.