- Checking guests in and Boarding guests out of the lounge, providing excellent customer service as per Miracle Group standards.
- Handling guest complaints and concerns in an efficient and timely manner.
- Overseeing VIP guests, arrivals and departures.
- Coordinating a job duties in a busy environment.
- Processing guests’ accounts.
- Handling a cash float.
- Providing information regarding the gate, flight, destination etc.,