• Co-ordinate, supervise and deploy Credit Control activities to mitigate customer credit risk and to ensure the collection of outstanding debt from customers in a timely.
• Ensure smooth internal and cross-functional communication, following set processes and channels, in order to resolve credit control issues in a timely and accurate manner
• Ensure timely and accurate data entry and to provide reports to management in order to identify improvement opportunities
• Lead, motivate and empower the staff through effective & open communication, excellent leadership, regular performance feedback and teambuilding in order to maximise customer satisfaction, employee satisfaction and team productivity