Boss,
Good.
This is much better.
ONLY ONE LAST THING, CHANGE THE NAME OF THE ONE WHO APPROVES THIS FAR TO BE BANK, NOT ICE.
AFTER correction the name, you then can submit to C and Poj to submit to customer.
Tin, Mint, Boss,
Use this report as a sample for next FAR.
You guys are on the right track to investigate the cause of problem.
C, Poj,
If customer did NOT ask for FAR, do NOT submit.
This is costly , not for free.
Our engineers have to spend much time and knowledge to come up with one FAR.
Then FAR is expensive, NOT for free.