KM Criteria and Organization’s Mission,
Goals and Objectives
According to literature review, criteria for
measuring knowledge management efforts
must associate and align with organizational
mission, objectives, and goals. In this study,
respondents were asked to give a score to
their criteria depending on organizations’
goals, mission, and objectives. According to
the findings achieved from statistical
analysis, the criteria for measuring
knowledge management success were
significantly based on organization’s mission,
goals, and objectives.