– Interviewee 1, Company A.
These ‘‘contact points’’ mentioned by Interviewee 1 are usually
meetings where all architects, program managers, managers of the
business units, and members of the marketing team participate as
a core team to contribute to the decision-making (this information
was thus assigned to the category called ‘‘Good Practices’’). These
meetings take place many times during the project, especially at
the milestones. So, despite the fact that each architect role has
his/her specific activities, they need to interact considerably.