INTRODUCTION
When one thinks about it, the success of any facet of the
business can almost be traced to motivated employees.
This is especially true and important in today's turbulent
and often chaotic environment where commercial
success depends on employees using their full talents.
The ability to attract, retain and develop talented
employees is a key feature of a successful business.
People are an organization's most valuable asset and
this is especially true in relatively low-tech labour
intensive industries such as construction, but again,
people also represent the most difficult resource for
organizations to manage. Unlike physical assets, people
have their own individual needs which must be met and
habits which must be managed if they are to contribute to
organizational growth and development. They are
individuals who bring their own perspectives, values and
attributes to organizational life, and when managed
effectively can bring considerable benefits to
organizations (Mullins, 1999). However, when managed
poorly they have the potential to severely limit
organizational growth and threaten the viability of a
business. In any company, whether it is a construction
company or any other trade, its core is its employees;
their presence and contribution is very important in such
a way that they determine if the company is going to be a
success or a failure. A company may have good
manager, a good vision and a good goal; however, if it
neglects its employees, that company is practically in
turmoil.
Unsatisfied employees produce unsatisfactory results,
therefore, it is very vital for top management to take care
of their employees to ensure that they are satisfied in