All devices are thoroughly tested and checked for order compliance prior to shipping. Upon receipt of the device, check it for shipping damage.
If any problem comes to light, contact our head office in Cologne or the local sales office responsible for your area. Please describe the problem and indicate type and serial number of the device. Heinrichs Messtechnik extend no guarantee of any kind for repair work that is undertaken without notifying us in advance of the intention to carry out such work. Unless otherwise agreed, any part or component for which a claim is lodged is to be sent to us for examination.