2) Their focus was on Enterprise not on Consumers: Apple and the android phone makers focused on the consumers. They sold billions of phones that anyone can afford and is able to use. BlackBerry found success through selling to IT departments of huge corporations mainly and this is what kept the momentum. Imagine the Sales Director of BlackBerry seeing 90% of all revenue coming from Enterprise, it would have been easy for him to just focus on this market segment and forget that anything else existed. iPhone and the like seemed like to toys and gimmicks to the highly sophisticated IT directors.