The aim of measurement and analysis is to guide the organization’s process management
toward the fact-based and knowledge-driven approach. The category examines how the
organization selects, gathers, analyzes, manages, and improves its data, information, and
knowledge assets. This category also addresses the path from knowledge management to
learning organization. This category has received high score compared to overall. The OPSL
has leveraged on technological advancements to introduce many information and
communication technologies covering a wide spectrum of operation. Data, information and
knowledge are to be organized for further application to create faster, more accurate and
updated work methods.